Frequently Asked Questions About WishList Member™

Answer: No. WishList Member™ (the software) is a one-time purchase. A WishList Member™ license comes with one year of updates and support. Each of our license options is a one time payment so if you do not need or want updates or support after the included Updates & Support plan expires you do not have to purchase anything. There are Updates & Support Plan options that can be purchased for additional years of support and updates if you choose to at any time.

Answer: Absolutely. WishList Member™ is thoroughly tested to ensure it functions with the latest version of WordPress. Any adjustments or new features within WordPress that may affect WishList Member™ are addressed as quickly as possible upon the release of a new version of WordPress. Heck, we actually run our own membership sites using WishList Member™ so it’s in our best interest to make sure it’s up to date. 😉

Answer: The latest versions of WishList Member™ require that PHP 5.4+, MySQL 5.0+ (MySQL 5.5+ recommended) and Apache 2 (with mod_rewrite enabled) be installed on the server and have been developed for optimal use with WordPress 4.0 or higher. We also recommend to avoid cheap shared hosting environments as much as possible as they can lead to potential issues on sites with large numbers of members (500+).

Answer: A Single Site License can be activated on one URL at a time while a Multi-Site License can be activated on an unlimited number of URLs owned by the license-holder. The Multi-Site License also includes additional Bonuses which can be viewed in the sales table above.

Answer: We do offer a commercial license and they are sold in blocks of 5 or more licenses. You can purchase the license block and then assign licenses to clients. Each client can have their own license key registered to their own site URL. The price for 5 to 9 Commercial Licenses is $120 each. The price for 10 or more Commercial Licenses is $100 each. These prices are based on a per purchase basis. You can learn more here.

Answer: Yes. Members can both be imported and exported using WishList Member™. A .csv template is provided to you for importing members from another system and if you wish to export your members, you can export them all at once or by membership level using the WishList Member™ export feature.

Answer: WishList Member™ currently includes full integration with the following: PayPal, Stripe, Infusionsoft, ClickBank, PayPal Pro, Authorize.net, Recurly, 1ShoppinCart (API), 2Checkout, eWay, JVZoo, Pin Payments, SamCart, Premium Web Cart, UltraCart, Red Oak Cart and Cydec. WishList Member™ also offers a simple integration option which can be used with payment providers not listed in the full integration list.

However, a simple integration requires a site admin to manually cancel a membership level within WishList Member™ if a user cancels payment or if payment is unsuccessful. The full integration options will handle the cancellation process automatically. That means if payment stops, they are automatically blocked from accessing protected content when the full integration option is used.

There is also a Generic integration option that allows for full integration using a more technical set up process.

Answer: WishList Member™ currently integrates with: aWeber, aWeber API, MailChimp, Constant Contact, GetResponse, GetResponse API, iContact, Infusionsoft, ActiveCampaign, AutoResponse Plus, Interspire Email Marketing, Madmimi and arpReach. There is also a Generic option that allows for an integration to be set up with AutoResponder options not listed above.

Answer: Yes. You can accomplish this by setting up a membership level for each area of your site you want to move people to. Then after a set period of time you can move people from one level to another automatically using the “Sequential Upgrade” features built into WishList Member™. With this method, the member can only access the content within the Membership Level they currently have access to and will gain access to the upcoming content once they are upgraded to the next Membership Level.

Answer: Yes. A registration can set so that the site admin must approve a registration BEFORE they gain access to content. A registration can also be set so that an email is automatically sent to the user requiring them to confirm their registration BEFORE they gain access to protected content. Both of these scenarios are optional.

Answer: Yes. WishList Member™ includes an API and a set of WordPress-style functions you can use to work with the WishList Member™ code.

The API lets you connect to and interact with WishList Member™ using an external (outside of WordPress) script that you write. The available WordPress-style functions let you connect to and interact with WishList Member™ inside of plugins and themes that you write (that will be installed in the same WordPress install as WishList Member™). The documentation for both are available at: //codex.wishlistproducts.com.

Answer: Yes. Systems like ClickBank and 1ShoppingCart can be used to successfully manage affiliates so it is possible to setup a membership site using WishList Member™ and have an affiliate program at the same time. In addition, WishList Member™ also has an integration with iDev Affiliate tracking software. This integration is provided as a free bonus for all customers and it is located in the Resources > Other Resources section of the Customer Center.

Answer: Yes. There is an affiliate program for WishList Products. You can learn more and sign up for the affiliate program using the following link: //wishlistproducts.com/affiliates.

Answer: If you would like to upgrade from your current license to a Multi-Site license, please submit a request to upgrade through a ticket and our team can assist you. //support.wishlistproducts.com

WishList Member™ is a WordPress plugin so it can be installed and used on a hosted WordPress powered site. A copy of WordPress can be downloaded from WordPress.org. That plugin can then be installed on a hosted WordPress powered site.

Note: WordPress.com is a different environment. WordPress.com offers packages for sites that do not allow for plugins or themes to be installed so WishList Member™ cannot be used on these types of sites. WordPress.com also offers a Business Plan Package which does allow for the installation of 3rd party plugins and themes. WishList Member™ was not specifically developed for this environment so we cannot say the intended functionality will work on a site using the WordPress.com Business Plan Package. WishList Member™ might function as intended in this environment, but we cannot guarantee it at this time. It is recommended WishList Member™ be used on a hosted WordPress powered site.

We use WP Engine for our WordPress hosted sites and highly recommend them. We’ve teamed up with them to provide a 20% discount on the first month of new hosting accounts with them. You can click here to get the coupon code for the discount.

* Please be aware this is our affiliate link and we will receive a referral fee from WP Engine if you open a new account. You will not be charged any additional fees.

Answer: Our dedicated support team can be reached directly by going to: //support.wishlistproducts.com If you have questions about WishList Member™ that aren’t addressed here, feel free to submit a ticket and we will be happy to help.

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Obviously, we think WishList Member™ is the best membership management system available. But, we’ll admit we’re a little biased.

That’s why we invite you to try WishList Member™ for 30 days. If it doesn’t work like you had imagined, simply let us know and we’ll refund your full purchase price. No hard feelings. How does that sound?

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